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This council is not a subscriber to Better connected. Although full surveys of this council’s website are carried out every year, only headline results are made available here.

North West Leicestershire DC
www.nwleics.gov.uk

Better connected 2017-18:

Accessibility:

NA

About

Country or English region East Midlands
Type of council Shire District
Population 93,468
Households 39,128
Deprivation (England) 194
Likelihood of overall digital exclusion indicator* 5

*(scale of 1 - 9 where higher figure indicates greater liklihood of exclusion) Source: The Tech Partnership from data provided by the LGA LG Inform Team

** data compiled by Likeaword

*** data compiled by Jumoo

Web/Digital

Website visits (Year to 31 July 2015**) 719,588
Web visits per household (Year to July 2015) 18.39
Responsive website YES
Good practice cited in BC 2015-16 YES
Schools applications % online (England) N/A
Twitter @NWLeics
Twitter followers (May 2016) 0K
Website last redesigned*** N/A

Better connected recent performance

2016-17

2015-16

2015

2014

Better Connected 2017-18 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Parking
Find out about parking (m)
2 star 2.3 2.3
Rubbish and recycling
Find out about garden waste collection and order it (or additional bin)
2 star 2.6 2.5
Planning and Building Control
Find out about local development plans
2 star 2.5 2.5
Council business
Find out about councillor
2 star 2.4 2.4
Tools for accessing content
Combined usability test districts - Completed 11/05/2018
2 star 2.2 2.2
Accessibility stage one test
Access for people with disabilities - completed January 2018
Passed N/A N/A
Accessibility stage two test N/A

 

Better Connected 2016-17 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Planning and Building Control
Apply for building control (England, Wales and Northern Ireland) - Completed 25/11/2016
2 star 2.6 2.5
Council tax
Apply for single person discount - Completed 23/03/2017
3 star 2.8 2.7
Business
Apply for ‘temporary event notice' - Completed 16/03/2017
2 star 2.5 2.5
Rubbish and recycling
Order bulky waste collection - Completed 06/01/2017
2 star 2.1 2.3
Tools for accessing content
Navigation, Search, A-Z - Completed 03/05/2017
3 star 2.8 2.9
Mobile test
Assess website on a mobile - Completed 28/04/2017
3 star 2.2 2.4
Accessibility stage one test
Access for people with disabilities - completed December 2016
Failed N/A N/A

 

Better Connected 2015-16 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Business
Register a food business
1 star 1.7 1.7
Planning and Building Control
Object to a planning application
2 star 1.9 1.9
Rubbish and recycling
Report missed bin
1 star 2.0 2.2
Council tax
Pay Council Tax
3 star 2.4 2.5
Tools for accessing content
Navigation, Search, A-Z
4 star 2.8 2.9
Mobile test
Usability from mobile device
4 star 2.5 2.6

 

Better Connected 2015 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Rubbish and recycling
Report missed bin
Fail 35% 34%
Leisure facilities
Find out about keeping fit
Pass 27% 27%
Council tax
Apply for council tax reduction
Pass 32% 32%
Planning and Building Control
Find out about permitted development
Pass 49% 47%
Council business
Find out about my councillor
Fail 48% 46%
Environmental health
Report a bonfire problem
Fail 31% 31%
Council business
Find out how to vote
Pass 53% 50%
Navigation
Navigation
Pass 33% 37%
Search
Search
Pass 68% 72%
A-Z
A-Z
Pass 63% 64%
Tools for accessing content
Overall
Pass 62% 71%
Mobile test
Mobile
Pass 26% 31%

 

Better Connected 2014 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Environmental health
Report fly-tipping
Pass 42% 42%
Leisure facilities
Book football pitch
Fail 24% 24%
Rubbish and recycling
Report missed bins
Fail 61% 57%
Planning and Building Control
Find out planning decision
Fail 49% 51%
Council tax
Apply for council tax reduction
Pass 48% 48%
Registration services
Register food business
Fail 64% 64%
Council business
Find my councillor
Fail 60% 62%
Navigation
Navigation for top tasks
Fail 29% 33%
Search
Use of search
Pass 67% 72%
A-Z
Use of A to Z list
Fail 62% 60%
Mobile test
Mobile assessment
Fail 29% 31%

 

 

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