Skip to main content
Socitm better connected logo

Better connected 2015-16:

Mobile standard:

FAIL

Accessibility:

PASS

About

Country or English region Yorkshire & Humber
Type of council Metropolitan District
Population 231,221
Households 100,734
Deprivation (England) 44
Likelihood of overall digital exclusion indicator* 9

*(scale of 1 - 9 where higher figure indicates greater liklihood of exclusion) Source: Doteveryone Digital Exclusion Heatmap

** data compiled by Likeaword

*** data compiled by Jumoo

Web/Digital

Website visits (Year to 31 July 2015**) 1,506,779
Web visits per household (Year to July 2015) 14.96
Responsive website YES
Mobile friendly site (Google) YES
Good practice cited in BC 2015-16 YES
Schools applications % online (England) 81.5
Twitter @BarnsleyCouncil
Twitter followers (May 2016) 9.6K
Website last redesigned*** June 2015

Better connected recent performance

2012

2013

2014

2015

Better connected 2016-2017 results

Results are based on reviews done November 2016 to April 2017.

NB Socitm subscribers can log in to view full results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better connected overall (stars 1-4) N/A N/A N/A
Housing
Find out out how to apply for housing - Completed 22/11/16
1 star 2.2 2.2
Rubbish and recycling
Order bulky waste collection - Completed 15/01/17
3 star 2.5 2.3
Accessibility stage one test
Access for people with disabilities - completed December 2016
Failed N/A N/A
Accessibility stage one test re-test
Access for people with disabilities - completed February 2017
Passed N/A N/A

Better connected 2015-2016 results

Results are based on reviews done October 2015 to April 2016.

NB Socitm subscribers can log in to view full results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better connected overall (stars 1-4) 2 star 2.7 2.4
Parking
Pay parking fine
3 star 2.9 2.9
Libraries
Renew library book
1 star 2.3 2.1
Rubbish and recycling
Report missed bin
3 star 2.6 2.2
Leisure facilities
Find out about keeping fit
1 star 2.4 2.6
Tools for accessing content
Navigation, Search, A-Z
4 star 2.9 2.9
Mobile test
Usability from mobile device
2 star 3.1 2.6
Accessibility test (2 or 3 is a pass, 0 or 1 is a fail)
Access for people with disabilities
2 star 1.6 1.6

Better connected 2015 results

Results are based on reviews done October 2014 to February 2015.

NB Socitm subscribers can log in to view full results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better connected overall (stars 1-4) 1 star 2.4 2.3
Highways
Report street lighting failure
Failed 64% 44%
Libraries
Find out how to borrow e-books
Passed 47% 35%
Planning and Building Control
Find out about permitted development
Failed 47% 47%
Schools / youth
Apply for free school meals
Failed 47% 44%
Parking
Renew parking permit
Failed 17% 38%
Council business
Find out about my councillor
Failed 39% 46%
Social care
Find out about breaks for carers of adults
Failed 33% 35%
Council business
Find out how to vote
Failed 56% 50%
Usability and other
Navigation Failed 50% 37%
Search Failed 72% 71%
A-Z Failed 61% 64%
Mobile Passed 47% 31%
Accessibility Failed 47% 43%

Better connected 2014 results

Council result
Better connected overall (stars 1-4) 3
Services/tasks
Libraries
Renew library book
Fail
Highways
Find roadworks in my area
Pass
Rubbish and recycling
Report missed bins
Fail
Schools / youth
Apply for primary school place
Pass
Planning and Building Control
Find out planning decision
Pass
Social care
Find out about care homes for elderly relatives
Pass
Registration services
Register food business
Pass
Council business
Find my councillor
Fail
Usability and other
Navigation Fail
Search Pass
A-Z Pass
Mobile Fail
Accessibility Fail
Local Government Association

 

Comments

Post a comment (Login required)