Fri 13 Apr 2018
27 June in London: Local Government and the digital citizen: catch up with peers and experts to take stock of where development of council websites and the digital services they present – ie the bit of councils that most citizens actually interact with – is headed. In a series of sessions we will review the quality of the citizen experience overall and drill down into provision by key sectors like waste and recycling, social care, planning, and housing. We will look at cross cutting issues like customer accounts, identity and registration, the role of open data, new accessibility requirements on public sector sites starting from September, and the implications of Whitehall-delivered applications for services traditionally provided locally, like voter registration and blue badges. Places will be strictly limited (event organisers always say that, but we mean it!), so look out for a mailing very soon about how to book.