Fri 11 May 2018
25 September in Birmingham: Council websites and the digital citizen This event is particularly for people who use the Better Connected programme to support and drive improvement in the customer experience of their websites. The programme will include feedback from the 2017/18 surveys as well as presentations and discussions on cross cutting themes such as usability, accessibility, customer engagement, and website usage. The day will also include content to help councils prepare for Better Connected 2018/19. Join us if you work in web and digital management, customer services, IT/digital management, and digital transformation. Web professionals attached to key service areas like social care may also find the day useful. We will publish the programme and booking arrangements soon, but email firstname.lastname@example.org if you would like to register interest now.