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Latest survey results


of all UK council websites pass the Better Connected test that evaluates their accessibility to people with disabilities, including those using assistive technologies like text-to-speech screenreaders or keyboard-only controls.

Testing is carried out on our behalf by the Digital Accessibility Centre, and shows significant improvement since last year, when only 43% passed.  Scottish sites have done particularly well this year with 81% passing the test.

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Upcoming surveys

We have just published the list of tasks to be tested in the 2016-17 round of Better Connected surveys and some information on timings. Please see the blog on this site for further details. Results of 2015-16 surveys for all 416 UK council websites are available in the 'Councils' section, where an overall star ranking on a scale of one to four can be seeen. We have also published an ‘all council’ report for every survey done in 2015-16, in the 'Services' section.

See our blog for details of changes being implemented for 2016-17 and watch for further announcements via Better Connected and Socitm email and social media channels.


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Socitm President Nadira Hussain and others place Better connected in the context of digital transformation and report users explain its value.